We don't like all that fine print stuff.

The infamous contract

We will always do our best to fulfill your needs and meet your goals, but sometimes it is best to have a few simple things written down so that we both know what is what, who should do what and what happens if stuff goes wrong.

In this contract you won’t find complicated legal terms or large passages of unreadable text. We have no desire to trick you into signing something that you might later regret. We simply want what’s best for the safety of both parties, now and in the future.

In short, you are hiring us, Wasp Digital, to design and develop for a project cost. Of course it’s a little more complicated, but we’ll get to that.

What do both parties agree to do?

As our client and customer, you have the power and ability to enter into this contract on behalf of your company or organization. You agree to provide us with everything that we need to complete the project including text, images and other information as and when we need it, and in the format that we ask for.

Sometimes we work with a company to fulfill the needs of their client. If that’s you, we will work hard to do everything you ask of us, but you agree to full responsibility of the project and decision making.

You agree to review our work, provide feedback, and sign-off approval as needed in a timely manner too. Deadlines work two ways and you will also be bound by any dates that we set together.

We have the experience and ability to perform the services you need from us and we will carry them out in a professional and timely manner. Along the way we will endeavor to meet all the deadlines set, but as we’re in this together and timeframes work both ways we can’t be responsible for a missed launch date or a deadline.

During the whole thing and after, we will maintain the confidentiality of any information that you give us.

Changes and revisions

We don’t ever want to limit your options or your opportunities to change. We take pride in adapting to your vision and changing needs, and will try our best to make your design come into reality. Even after we are done on the project, if anything needs to be changed or you forget how to do something, we are available for you, and we even have servicing options for that extra step.

If you do want to change your mind, add extra pages or templates, add new functionality, create content for you, or perform any other service that we can provide, there won’t be a problem. You will be charged for extra work at the standard hourly rate set out in the estimate we gave you. Along the way we might ask you to put requests in writing so that we can keep track of changes.

If you want to work with us on another project (we love to work with repeat clients!) then this contract (viewable at wasp.digital/contract) will apply to that and future jobs, too. Pretty easy.

Getting down to the nitty gritty

DESIGN / MOCKUPS

If you have your own designs, great. Otherwise, we can create designs for the look-and-feel, layout and functionality of your web site. We work hard to make sure you like what you get, and will make several mockups and designs with you, and we usually expect that you want to have some input on them. We include this service as an upfront design fee, and it will come with several revisions as needed, to a max of three. If you want more mockups and changes after these, we will be happy to keep working at it and will do so at the standard rate.

(X)HTML / PHP / CSS / CODE TEMPLATES

If the project includes XHTML or HTML markup and CSS templates, we will develop these using XHTML 1.0 markup and CSS2.1 + 3 for styling. We will test all our markup and CSS in current versions of all major browsers including those made by Apple, Microsoft, Mozilla, and Opera, and ensure that pages will display similarly across the browsers. We will also test for responsive media sizes if we are doing that service for you.

We will not test in old or abandoned browsers, for example Microsoft Internet Explorer 5 for Windows or Mac, or previous versions of Apple’s Safari, Mozilla Firefox, or Opera unless otherwise specified. If for some reason you absolutely need to show the same or similar visual design to visitors using these older browsers, we can certainly do so and will charge you at the standard hourly rate set out in our original estimate for any necessary additional code and its testing.

TEXT CONTENT / COPYWRITING

We’re not responsible for writing or inputting any text copy unless we specified it in the original estimate. We’ll be happy to help though, and in addition to the estimate we will charge you at the standard hourly rate for copy writing or content input.

PHOTOGRAPHS / GRAPHICS / ILLUSTRATION

You will supply us photographs and any graphics either in digital or printed format. If you choose to buy stock photographs we can suggest vendors of stock photography. Any time we spend searching for appropriate photographs will be charged at the standard hourly rate. Similarly, we are pretty darn good at creating graphics, and would be more than happy to help out, again at the standard hourly rate.

TECHNICAL SUPPORT / HOSTING

You may already have professional web site hosting, you might even manage that hosting in-house; if that’s the case, great. If you don’t manage your own web site hosting, we provide top notch private hosting services you can sign up for, or we can even set up an account for you at one of our preferred, third-party shared hosting providers at the price of their service only.

We are not a hosting company, so no matter what you do for hosting, once the site is complete the updates, management of that server, and any support issues will be up to you. We issue third-party technical support only for our hosting services. If you do require help with anything beyond the design and development of your site, though, we’ll be happy to help and do so at our standard hourly rate.

Legal stuff

We can’t always guarantee that the functions contained in any web page templates or in a completed web site will always be error-free and so we can’t be liable to you or any third party for any damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this web site and any other web pages, even if you have advised us of the possibilities of such damages.

You agree to be bound by the terms and conditions set forth in this site for any digital or monthly services you choose to receive. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Copyrights

You guarantee to us that any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide us for inclusion in the web site are either owned by your good selves, or that you have permission to use them. When we receive your final payment and all work has been paid for in total, copyright is assigned as follows:

You own the graphics, and all other visual elements that we create for you for this project. We will give you a copy of all files and you should store them really safely as we are not required to keep them or provide any native source files that we used in making them. You also own text content, photographs and other data you provided, unless someone else owns them. We own the XHTML/HTML/PHP markup, CSS, scripts and other code and we license it to you for use on only this project.

We love to show off our work and share what we have learned, so we also reserve the right to use material to link to and from your completed project as part of our portfolio and to write about the project on web sites, in magazine articles, and in books about web design.

Payments and money stuff

We are sure you understand how important it is that you pay the invoices that we send you promptly. As we’re also sure you’ll want to stay friends, you agree to pay or have paid the entire balance due for services rendered for each invoice sent.

We’ll invoice you for each stage of the project, which is typically a deposit up front, a portion after mockups are approved, and a portion upon completion. Oh, and we try not to waste time on small things, so we ask to spend a minimum of a half an hour on any project item, after that we bill out in ten-minute increments. We’re detailed that way.

We will create an itemized invoice on work we do for you. You agree to pay no later than the due date on the invoice, typically two weeks after we send it to you. If you forget, are just being mean, or whatever reason, you agree to be subject to the late fee schedule noted on our invoices. If for any reason you wish to terminate the project, we can still be friends, you agree to just pay us for the work we’ve done up to then.

But where is all the horrible fine print?

Just like a parking ticket, you cannot transfer this contract to anyone else without our permission. This contract stays in place and need not be renewed for new projects we do together. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place.

Although the language is simple, the intentions are serious and this contract is a legal document under exclusive jurisdiction of the courts of King County, WA, of the United States of America.

The dotted line

You have the choice of finalizing this contract online, but it is not a requirement. After downloading the PDF below, you may also email the signed contract to us at info@wasp.digital, fax it to us, or deliver by hand or post. No matter what method you choose, we need this completed before working on the project. No matter what method you choose, we need this completed before working on the project. If you choose to complete the contract online, this is what you do:

By inputting your information and clicking the “Agree and Submit” button, you agree to be bound by the terms of this contract and this submission will be your electronic signature. Upon our receipt of this form, you will get an email receipt of your agreement of this contract, and will constitute our mutual agreement. You should probably keep that email for your records. Any other specific provisions not listed on this contract will be given to you personally or by email.

And that’s that. Phew. Last step is to fill out the fields below, and your work is done here.

You can also download the print version by clicking the button below.

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